Frequently Asked Questions (FAQs)

Here you will find the most frequently asked questions with regards the Nepal Trade Information Portal and its content. If you do not find an answer to your question below.

Q. What are the formalities to be completed to import goods in Nepal from third countries?

The formalities to be completed are:

• For the purpose of commercial import private/ partnership firms are to be registered in the DoCSM, companies in the Office of the Company Registrar and industries in the Department of Industry.

• Agency for cargo should be registered as agent in the DoCSM.

• Should have certificate of registration in the Value Added Tax (VAT)

• Should have contract paper with exporter or pro-forma invoice of the description, quality and value of goods.

• Request letter with contract paper or pro-forma invoice to the bank to open L/C.

• Bank then open the L/C accepting some cash or on guarantee according to its rules and regulations to make payment through bank to the buyer in the foreign country.

• After receiving the L/C, the exporter of foreign country ships the goods and shipping documents. After receiving the shipping documents by the bank of importing country, collects full amount of L/C from the importer to makes payments to the exporter.

• The L/C opening bank sends all sealed certified documents including Bi. Bi. Ni form 4 to the customs point where the import would take place.

• The procedure of customs clearing starts after the submission/ registration/ transmission of the declaration form, attaching all above mentioned documents to the customs office.

• The goods can be removed from customs office after paying all chargeable duty, tax as per rules and regulations.

• The clearing of goods can do only by the owner of the goods or an agent authorized by the owner of the goods as per provision of law.

Q. What are the documents to be presented in the customs point for the importation of commercial goods from third country?

The documents are:

• Declaration Form

• Invoice

• Packing List

• Bills of Lading or Airway Bill

• CTD for the land route

• Banking transaction document (L/C /T.T/ Draft)

• Document of Insurance

• Country of Origin

• Firm or company registration certificate

• Industry registration certificate for industry

• VAT registration certificate

• Papers relating to customs agent appointment, if appointed

• Delivery Order (DO) of concerning airlines in air route transportation

• Type Approval (TA) and Conformity of Production (COP) in case of vehicle

• Load/ Unload certificate of recognized surveyor in case of chemical fertilizer

• Analysis report in case of chemical

• License for those goods which required license for importation

• Recommendation letter for those goods which can be imported only on the recommendation of certain institution.

• Letter of full or partial exemption in case of government decision on such exemption.

• Document of bank guarantee issued by the bank or finance company which is authorized by Nepal Rastra Bank to uses such guarantee, on the importation of goods under bank guarantee provision.

• Certificate of Bonded Warehouse in case of importation of goods under bonded warehouse provision.

Q. How many countries are providing GSP to Nepal?

1) Belgium
2) Germany
3) Netherland
4) France
5) Luxemburg
6) Portugal
7) Spain
8) Greece
9) Italy
10) Denmark
11) United Kingdom
12) Ireland
13) Austria
14) Finland
15) Norway
16) Sweden
17) Switzerland
18) Bulgaria
19) Hungary
20) Poland
21) Slovak
22) Russia
23) Japan
24) Australia
25) Newzeland
26) Canada
27) United States of America
28) South Korea
Click here to learn out about the procedure of getting GSP in Nepal.
Q. What is a Handicraft Valuation Certificate?
A company intending to export handicrafts to foreign countries is required to submit handicraft valuation certificates at customs points of Nepal. If the handicraft valuation certificate is missing, the customs officer will not allow the handicrafts to be exported. The Handicraft valuation certificates are the commercial invoice certified (stamped) by the Federation of Handicrafts Associations of Nepal.  Click here to learn out about the procedure of getting Handicraft Valuation Certificate in Nepal.

Q. What are the products allowed for importation form overseas without import licence and L/C (except those products, which are listed under bidding and prohibitions):

  • Necessary emergency medicine sends as gift by an individual or institution to a seriously ill patient residing in Nepal. - Printed materials such a poster, calendar etc. brought for publicity.
  • Products notified as free from customs duty and sales tax by the Government of Nepal, Ministry of Finance. - Products of a value up to US$ 100 received as gift or prize while participating in a meeting, conference at the invitation of the foreign Government or International Institution.
  • Products donated or gifted to Nepalese institution/association with the permission of the concerned Ministry by a friendly country or International/Regional Association, Institution, Social Organization or Individual,
  • Products imported for personal use by a foreigner employed under an agreement in Project and joint Venture Project in Nepal on the recommendation of the concerned Ministry. - Advertisement, label, sticker and sample materials bearing the logo of a Company or Firm up to a value of US$ 100,
  • Office related products up to a value of US$ 100 send by the Head Office of Foreign Company, joint Venture Company or Foreign Airlines to their Nepal based Representative office, Branch office or General Sales Agent (G.SA.) - Goods under Bag and Baggage notification, and gold, silver up-to the fixed quantity.
  • Raw silk up to 100 kg.

Q. What are the list of  of sensitive products under SAFTA :

Information about the list of sensitive proucts under SAFTA can be accessed by clicking here 

Q. Can you advise the duty rate to import goods into Nepal?

A. The duty rates to import goods into Nepal can be found by searching the commodities list for the particular goods you are to import. Please click here to perform this search.     

Q. What is an HS Code, and how can I find the HS Code for the goods I want to import to Nepal?

A. Find an explanation of HS Code here and to search the commodity (HS Code) database by goods name to find the applicable HS Code.

Q.Can I bring food or plant materials into Nepal?

A. Yes, as long as the food items conform with the laws and regulations regarding these materials. Click here to view the laws, regulations, etc. and look for specific requirements or click here to search for any specific measures that may be applicable from time to time.

Q.  Can I clear my goods at any Customs office or must they be cleared at a specific Customs office?

A. You must clear the goods at the Customs office of the border post where the goods are imported or exported.           

Q. How do I obtain a Certificate of Origin?

A. The Procedure of Obtaining a Certificate of Origin can be found by clicking here 

Q. Where do I apply for the required permit to import goods into Nepal?

A. You can apply for the permit at the responsible agency for those goods. To check which permit is required and where it may be applied for you can search the commodities database here.

Q. How can I source products and producers in Nepal?

A. The Nepal Trade Information Portal is being expanded to provide access to Nepali traders and their product catalogues. Watch this space for new features and functions focused on promoting and enabling trade with Nepal.

Q. How many customs offices are there in Nepal?

There are 30 customs offices within Nepal. Where they are?

In land route there are 9 in Northern borders, 20 in border with India and one in air route i.e. T.I. Airport Customs Office in Kathmandu.

Q.Which are the customs offices in border with India?

They are:

Pashupati Nagar Customs Office Mechi Customs Office
Biratnagar Customs Office  Sunsari Customs Office
Rajbiraj Customs Office Siraha Customs Office
Janakpur Customs Office  Jaleshwor Customs Office
Sarlahi Customs Office Gaur Customs Office
Birgunj Customs Office Mahakali Customs Office
Dry Port Customs Office Bhairahawa Customs Office
Krishnanagar Customs Office Koilabas Customs Office
Nepalgunj Customs Office Rajapur Customs Office
Kailali Customs Office Kanchanpur Customs Office


Q. Which are the customs offices in Northern Border?

They are:

Tatopani Customs Office Olanchungola Customs Office
Kimathanka Customs Office Yarinaka Customs Office
Lamabagar Customs Office Rasuwa Customs Office
Larke Customs Office Mustang Customs Office
Mugu Customs Office  

Q. Which are the sub-customs offices authorized to trade with India?

They are

 Thadi Viswa
Mahespur Suthauli
Prithivipur Bhadrapur
Sati Gularia

Q. What are the goods to be exported/ imported through the sub-customs offices? Are there limit of value or quantity?

The sub-customs offices except Bhadrapur, Thadi, Viswa, Mahespur, Suthouli, Prithivipur, Sati, Gularia and Darchula are authorized to export or import as follows:

• On the import, the goods worth up to NRS Five Thousand.

• On the export, unprocessed agricultural products and natural local Nepalese products. These export and import can be done with bordering countries only.

Q. Which is the customs office engaged in air route trade?

That is Tribhuvan International Airport Customs Office.

Q. Which customs offices are allowed to deal with exportation to/ importation form third countries?

They are

Mechi Biratnagar
Dry port Birgunj
Bhairahawa Nepalgunj
Kailali Tatopani


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